PRIVACY POLICY

In compliance with the provisions of EU Regulation 2016/679, the General Data Protection Regulation (GDPR), and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), SWAP ENERGIA informs you about the processing of your personal data through this website.

WHO IS THE DATA CONTROLLER?

The data controller is SWAP ENERGIA SA, with registered office at Avenida Errekalde No. 33, 2nd floor, 20018 – Donostia, with Tax Identification Number (NIF) A75128660, registered in the Commercial Registry of Gipuzkoa, Volume 2688, Company Book, Folio 132, Sheet No. SS-37299, Entry 1.

WHAT PERSONAL DATA DO WE COLLECT?

SWAP ENERGIA SA will process the following categories of data:

a) For sending commercial communications:

  • First name, surname, telephone number and email address.

b) To participate in our recruitment processes:

  • Identification and contact details.
  • Academic information.
  • Professional information.
  • Any data essential for assessing your professional profile.

c) To submit an enquiry, suggestion or request for a quotation:

  • Identification and contact details.

If the user provides data relating to third parties, SWAP ENERGIA SA accepts no liability for any consequences that the disclosure of such data may have for those third parties, given that the user’s disclosure of such data to SWAP ENERGIA SA is entirely voluntary, consented to and unsolicited.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?

Your consent: to submit enquiries, receive commercial information by any means, including electronic means, and participate in our recruitment processes.

Performance of a contract: if you are already a customer of our company.

Our legitimate interest: to carry out analyses of the use of the website and our services.

The application of pre-contractual measures and your consent: for managing recruitment processes in which you voluntarily decide to participate.

WHAT DO WE PROCESS YOUR DATA FOR?

SWAP ENERGIA SA processes users’ data for different purposes:

a) To respond to requests for information.

b) To send commercial communications, provided that the user has given express consent.

c) To consider you for our recruitment processes.

d) To analyse the use of the website (in this case, the data is anonymised).

e) To respond to your rights requests.

HOW HAVE WE OBTAINED YOUR DATA?

Personal data is provided directly by the user through our direct channels, such as our Website. The user is responsible for the accuracy, validity and authenticity of the personal data provided and undertakes to keep it properly updated. Unless the user informs us otherwise, SWAP ENERGIA SA will assume that the data has not been modified.

HOW LONG WILL WE KEEP YOUR DATA?

In compliance with the principle of storage limitation, we only process data for the time strictly necessary to fulfil the relevant purpose.

Once the purpose for which the data was collected has been fulfilled, we will block the data until the applicable statutory limitation periods have expired and will subsequently proceed with its permanent deletion.

With regard to employment application data, it will be retained for 10 years.

WHO DO WE SHARE YOUR DATA WITH?

We do not share personal data with third parties, except for third parties that provide services to SWAP ENERGIA SA, particularly marketing services, such as call centre services, and technological services. These third parties only have access to the data to provide such services, and we require them to apply the same level of information protection as SWAP ENERGIA SA.

Data may also be disclosed to Judges and Courts in response to judicial requests and to comply with other legal obligations.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

The user may exercise the following rights by contacting dpd@swapenergia.com:

  • Right to withdraw consent when consent is the legal basis for processing the data. Such withdrawal will not affect processing carried out prior to the withdrawal.
  • Right of access to find out what data relating to you is being processed and for what purposes.
  • Right to rectification of your data when it is incomplete or inaccurate.
  • Right to erasure of your data if the purpose for which you provided it no longer exists, the processing of the data is unlawful, you have withdrawn your consent, or in other cases provided for by law.
  • Right to object to prevent your data from being processed for certain purposes or under certain circumstances.
  • Right to request restriction of processing of your data while its accuracy, the lawfulness of the processing, the handling of complaints or similar circumstances are being verified.
  • Right to data portability to receive your data in a structured, commonly used electronic format and transmit it to another company.
  • Right not to be subject to automated individual decision-making, so that decisions are not made about you solely on the basis of the processing of your data where such decisions produce legal effects concerning you or similarly significantly affect you.

Additionally, by contacting dpd@swapenergia.com, you may withdraw the consent you have given and request additional information about the Privacy Policy.

Likewise, we inform you of your right to lodge a complaint with the relevant Supervisory Authority, which in Spain is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD, www.aepd.es).

HOW DO WE PROCESS PERSONAL DATA?

SWAP ENERGIA SA processes personal data that is adequate, relevant, accurate, up to date and limited to the purpose described above, and does so lawfully, fairly and transparently.

SWAP ENERGIA SA has adopted all technical and organisational measures and procedures appropriate to the assessed level of risk and guarantees that its personnel are properly trained and informed to protect the personal information provided.

SWAP ENERGIA SA will retain users’ personal data for the purpose of sending commercial communications indefinitely until consent is withdrawn or a right is exercised, and from that point onwards for the applicable statutory limitation period.

This Privacy Policy was last reviewed and updated in September 2024.