COOKIE POLICY

INFORMATION ABOUT COOKIES

In accordance with Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), in conjunction with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, General Data Protection Regulation (GDPR), and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the express consent of users of all websites that use non-essential cookies must be obtained before users browse such websites.

WHAT ARE COOKIES?

Cookies and other similar technologies, such as local shared objects, Flash cookies or pixels, are tools used by web servers to store and retrieve information about their visitors, as well as to ensure the proper functioning of the website.

These technologies allow the web server to remember certain information relating to the user, such as their preferences when viewing the server’s pages, username and password, products they are most interested in, etc.

COOKIES SUBJECT TO REGULATIONS AND EXEMPT COOKIES

According to the EU Directive, cookies that require the user’s informed consent are analytics, advertising and affiliate cookies. Technical cookies and those necessary for the operation of the website or the provision of services expressly requested by the user are exempt.

TYPES OF COOKIES

BY PURPOSE

Technical and functional cookies: These are cookies that allow the user to browse a website, platform or application and use the different options or services available on it.

Analytics cookies: These are cookies that allow the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked. The information collected through these cookies is used to measure activity on websites, applications or platforms and to create browsing profiles of users of such websites, applications and platforms, with the purpose of introducing improvements based on the analysis of users’ usage data.

Advertising cookies: These are cookies that allow advertising spaces that the publisher may have included on a website, application or platform from which the requested service is provided to be managed as effectively as possible, based on criteria such as the content published or the frequency with which advertisements are displayed.

Behavioural advertising cookies: These collect information about the user’s personal preferences and choices (retargeting) in order to manage, as effectively as possible, the advertising spaces that the publisher may have included on a website, application or platform from which the requested service is provided.

Social cookies: These are set by social media platforms on the services to allow you to share content with your friends and networks. Social media platforms may track your online activity outside the Services. This may affect the content and messages you see on other services you visit.

Affiliate cookies: These allow visits originating from other websites with which the website has an affiliate agreement (affiliate companies) to be tracked.

Security cookies: These store encrypted information to prevent the data stored in them from being vulnerable to malicious attacks by third parties.

BY OWNERSHIP

First-party cookies: These are cookies sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: These are cookies sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

BY RETENTION PERIOD

Session cookies: These are cookies designed to collect and store data while the user accesses a website.

Persistent cookies: These are cookies in which data remains stored on the user’s terminal and can be accessed and processed for a period defined by the party responsible for the cookie, ranging from a few minutes to several years.

PROCESSING OF PERSONAL DATA

SSWAP ENERGIA, S.A. is the data controller responsible for processing the personal data of the Data Subject and informs them that such data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR). The following information regarding the processing is therefore provided:

Purposes of processing: As specified in the section on cookies used on this website.

Legal basis for processing: Except where necessary for browsing the website, based on the consent of the Data Subject (Article 6.1(a) GDPR).

Data retention criteria: As specified in the section on cookies used on the website.

Data disclosure: Data will not be disclosed to third parties, except in the case of third-party cookies or where required by law.

RIGHTS OF THE DATA SUBJECT

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and erasure of their data, and the right to restriction of or objection to its processing.
  • Right to lodge a complaint with the supervisory authority (aepd.es) if they consider that the processing does not comply with applicable regulations.

CONTACT DETAILS FOR EXERCISING YOUR RIGHTS

SWAP ENERGIA, S.A. Avda. Errekalde, 33, 2nd floor – 20018 San Sebastián (Gipuzkoa)

COOKIES USED ON THIS WEBSITE

TECHNICAL AND FUNCTIONAL

Ownership Cookie Purpose Retention period
google.com __Secure-1PAPISID Cookie necessary for the use of the website’s options and services. One year
google.com __Secure-1PSID Cookie necessary for the use of the website’s options and services. One year
google.com __Secure-1PSIDCC Cookie necessary for the use of the website’s options and services. One year
google.com __Secure-3PSIDCC Cookie necessary for the use of the website’s options and services. One year
google.com __Secure-ENID Cookie necessary for the use of the website’s options and services. 7 months
google.com _GRECAPTCHA Cookie necessary for the use of the website’s options and services. 3 months
region1.google-analytics.com ar_debug Cookie necessary for the use of the website’s options and services. 2 months
swapenergia.com _ga_45MSYZNJWX Cookie necessary for the use of the website’s options and services. One year
swapenergia.com eucookie Cookie necessary for the use of the website’s options and services. One year
swapenergia.com presentacion Cookie necessary for the use of the website’s options and services. Session

ANALYTICS

Ownership Cookie Purpose Retention period
Google __Secure-3PAPISID These cookies are used to deliver advertisements that are more relevant to you and your interests. One year
Google __Secure-3PSID These cookies are used to deliver advertisements that are more relevant to you and your interests. One year
Google Analytics _ga ID used to identify users. One year
Google Analytics _gat Used to monitor the number of requests to the Google Analytics server when Google Tag Manager is used. Session
Google Analytics _gid ID used to identify users for 24 hours after their last activity. 22 hours

ADVERTISING

Ownership Cookie Purpose Retention period
Google APISID Used to download certain Google tools and save certain preferences, such as the number of search results per page or the activation of the SafeSearch filter. Adjusts the advertisements displayed in Google Search. One year
Google HSID Used to download certain Google tools and save certain preferences, such as the number of search results per page or the activation of the SafeSearch filter. Adjusts the advertisements displayed in Google Search. One year
Google NID These cookies are used to collect website statistics and track conversion rates and the personalisation of Google advertisements. 7 months
Google SAPISID Used to download certain Google tools and save certain preferences, such as the number of search results per page or the activation of the SafeSearch filter. Adjusts the advertisements displayed in Google Search. One year
Google SID Used to download certain Google tools and save certain preferences, such as the number of search results per page or the activation of the SafeSearch filter. Adjusts the advertisements displayed in Google Search. One year
Google SIDCC Used to download certain Google tools and save certain preferences, such as the number of search results per page or the activation of the SafeSearch filter. Adjusts the advertisements displayed in Google Search. One year
Google SSID Used to download certain Google tools and save certain preferences, such as the number of search results per page or the activation of the SafeSearch filter. Adjusts the advertisements displayed in Google Search. One year
Google _gcl_au Used by Google AdSense to experiment with advertising through the efficiency of websites that use its services. 3 months

THIRD-PARTY COOKIES

Third-party services are outside the publisher’s control. Providers may change their terms of service, purpose and use of cookies, etc. at any time.

EXTERNAL PROVIDERS OF THIS WEBSITE

HOW TO MANAGE COOKIES FROM YOUR BROWSER

Deleting cookies from your device Cookies that are already stored on a device can be deleted by clearing the browser history, which removes cookies from all websites visited. However, this may also result in the loss of some stored information, such as login details or website preferences.
Managing site-specific cookies To have more precise control over cookies from individual websites, users can adjust their privacy and cookie settings in their browser.
Blocking cookies Although most modern browsers can be configured to prevent cookies from being installed on devices, this may require certain preferences to be adjusted manually each time a website or page is visited. In addition, some services and features may not function correctly, such as profile logins.

HOW TO DELETE COOKIES FROM THE MOST COMMON BROWSERS